Device Support for sale from Skyzer - IndustrySearch Australia

Device Support

Supplier: Skyzer

Device Support

Your electronic or electromechanical products have been shipped to your end-market or distribution channels. However, the product life cycle doesn’t stop here.

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Skyzer works locally with OEM's & vendors of products such as

EFTPOS terminals - several major vendors
modem-routers - vendor & telco operated
IoT/M2M devices - major providers
Commercial UPS' & Battery Packs, inverters, switching, surge protection and more - several major global brands
Ticketing and parking system components - global brands
OEM automotive infotainment/navigation system - global brand
Security systems - global brand
Consumer electronics
and your products?

Your end-customers might have issues with your product and need volume pre-delivery or after-sales services such as:

Device repairs (in/out of warranty)
Local device assembly
Firmware injection
Post-production rework - from plastics down to PCB
Device factory refurbishment & functional testing
Materials/spares management
Logistics
Warranty management and assessment
Warehousing
Order fulfilment
Retail returns processing and validation (No Fault Found vs faulty)

Our facilities are set up for all these requirements for maintaining your products and servicing your customers.
Contact us today to find a solution to suit your business requirements.

Scenario

Project Requirements:

A client ran a small team of technicians to carry out ongoing depot repairs for its fleet of field-deployed equipment. A sudden surge in the product failure rate had depleted the available pool of spare units and the repair team couldn't handle the increased repair volumes.

Solution Skyzer:

Skyzer processed the repair backlog by carrying out approximately 700 repairs per week for 8 weeks.

The spares pool was replenished and the cost of oustourcing the repairs was lower than the client's usual internal cost.

Subsequently, the client outsourced all of its repair requirements to Skyzer, and gained the following benefits:

Ongoing flexible repair capacity
Three technicians were transferred to Skyzer's repair team
The remaining technician was re-deployed in the client's organisation where he could add greater value
The client's repair centre was sublet at a lucrative rental rate
The repair turnaround was kept low
The client's repair management burden has been reduced to simply monitoring Skyzer KPI's

To contact Skyzer about Device Support use Get a quote.